Customer Service Representative Work From Job
Job Description:
Join Connect Service as a Customer Service Representative and become a vital part of our team, providing exceptional support to our valued customers, remotely from the comfort of your home. This role falls under the Customer Success category, focusing on ensuring customer satisfaction and building lasting relationships. As a Customer Service Representative, you’ll be at the forefront, representing our brand and resolving customer inquiries efficiently.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions.
- Assist customers with delivery information, order processing, and issue resolution.
- Maintain a positive, empathetic, and professional attitude at all times.
- Escalate complex issues to the appropriate team members for resolution.
- Document all customer interactions in our CRM system accurately and comprehensively.
Skills and Qualifications
Core Skills:
- Excellent communication skills, both written and verbal.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer service software and tools.
- Ability to handle multiple tasks and prioritize effectively.
Soft Skills:
- Exceptional interpersonal skills and empathy.
- Strong organizational skills with attention to detail.
- Ability to remain calm and composed under pressure.
Experience and Expectations:
Eligibility: Candidates with experience ranging from 1 to 2 years are welcome to apply. Open to candidates from all backgrounds.
Filters: No specific filters applied.
Perks: Perks details are not provided.
Language Required: English & Gujarati (Gujarati is mandatory)
                                   “Apply Link”
Application Deadline: 17 Jun 25, 12:00 AM IST
Experience: 1 – 2 Years
Salary: Not Disclosed
Working Days: 5 Days
Job Type: Work From Home
Job Timing: Full Time
This opportunity has been listed by Connect Service . Unstop is not liable for any content mentioned in this opportunity or the process followed by the organizers for this opportunity. However, please raise a complaint if you want Unstop to look into the matter.
